ERA JEWELLERS

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.erajewellers.com (the “Site”). At Era Jewellers, we are committed to protecting your privacy and handling your data with the utmost care and transparency.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about the pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

    • Log Files — Track actions occurring on the Site, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    • Web Beacons, Tags, and Pixels — Electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information including your name, billing address, shipping address, payment information, email address, and phone number. Please note that we do not store your credit card or payment details on our servers. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

By using the Site https://www.erajewellers.com and/or purchasing from us, you agree to allow your personal information to be used as described below.

We use Order Information to:

    • Fulfil orders placed through the Site, including processing payments, arranging shipping, and providing invoices and/or order confirmations.

    • Communicate with you via SMS, email, WhatsApp, RCS, and other relevant channels.

    • Screen orders for potential risk or fraud.

    • Provide you with information or updates relating to our silver jewellery products or services..

We use Device Information to:

    • Screen for potential risk and fraud, including analysing your IP address to help identify suspicious activity.

    • Improve and optimise our Site by understanding how customers browse and interact with it.

    • Assess the effectiveness of our marketing and promotional campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties to help us use your information as described above. These include:

    • WordPress — to power and manage our online store and website operations.

    • ShipCorrect — to facilitate the shipping and delivery of products to your address.

We may also share your Personal Information if required to comply with applicable laws, respond to lawful requests for information, or protect our legal rights.

MARKETING COMMUNICATIONS

We use your Personal Information to provide you with relevant updates or marketing communications that may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising using the links below:

    • Facebook: https://www.facebook.com/settings/?tab=ads

    • Google: https://www.google.com/settings/ads/anonymous

    • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the details below.

If you are a European resident, please note that we process your information to fulfil contracts we may have with you, or to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time in order to reflect changes to our practices, or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our Grievance and Nodal Officer:

ERA Jewellers

    • Email: helloerajewellers@gmail.com

  •