OVERVIEW

This website is operated by ERA JEWELLERS, a brand offering premium 925 sterling silver jewellery through its online platform. Throughout the site, the terms “we”, “us”, and “our” refer to ERA JEWELLERS.

ERA JEWELLERS offers this website, including all information, tools, and services available from this site, to you (the user), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing products such as 925 sterling silver jewellery, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein and/or available via hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree with all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features, tools, collections, or services added to the ERA JEWELLERS platform shall also be subject to these Terms of Service. You can review the most current version of the Terms at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to review this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our online store is powered by WordPress, which provides the platform that enables us to sell ERA JEWELLERS 925 sterling silver jewellery products and related services to you.

ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your jurisdiction or are using the site with the consent of a legal guardian. You agree not to use our products or services for any illegal or unauthorized purpose, including violation of applicable laws. Any breach of these Terms may result in termination of access to our services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason. You agree not to reproduce, duplicate, copy, sell, or exploit any part of the website or service without written permission from ERA JEWELLERS. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

PRODUCT INFORMATION

All products offered by ERA JEWELLERS are crafted using 925 sterling silver. We make every effort to display product images and colours accurately. However, actual product appearance may vary slightly depending on screen settings or lighting conditions. Product availability and pricing are subject to change without prior notice.

ORDER & BILLING INFORMATION

We reserve the right to refuse or cancel any order at our discretion. Customers agree to provide accurate billing and shipping information when placing orders. Incorrect details may lead to delays or order cancellation.

PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange according to our Returns Policy. We have made every effort to display the colours and images of our products as accurately as possible. However, we cannot guarantee that your device display will show colours exactly as they appear in real life. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us. We may limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website.

THIRD-PARTY SERVICES

Our website may include links to third-party services or websites. We are not responsible for the content, accuracy, or practices of such third parties.

USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you send suggestions, ideas, proposals, or feedback to us, you agree that we may use them without restriction. You are responsible for ensuring that your comments do not violate any third-party rights including copyright, trademark, privacy, or other personal rights.

PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

ERRORS & INACCURACIES

Occasionally there may be typographical errors, pricing inaccuracies, or product description errors on the website. We reserve the right to correct these errors and cancel affected orders if necessary.

PROHIBITED USES

In addition to other prohibitions set forth in the Terms, you may not use the website to:

  • Violate any laws or regulations.

  • Transmit harmful software or viruses.

  • Collect personal information of other users.

  • Engage in fraudulent or abusive activity.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

ERA JEWELLERS shall not be liable for any direct, indirect, or incidental damages arising from the use of our website or products. All products and services are provided “as is” and “as available.”

INDEMNIFICATION

You agree to indemnify and hold harmless ERA JEWELLERS and its affiliates, employees, and partners from any claims arising from your violation of these Terms.

SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.

TERMINATION

These Terms remain effective unless terminated by either you or us. We may terminate access to the website if you violate any provision of these Terms.

ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and ERA JEWELLERS regarding the use of our website and services.

GOVERNING LAW

These Terms of Service shall be governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Thandla Madhya Pradesh, India.

SHIPPING & RETURNS (SUMMARY)

Shipping

  • Orders are usually processed within 24–48 hours.

  • Free shipping on orders above ₹449 within India.

  • Tracking details will be shared via WhatsApp, email, or SMS.

Returns

  • 15-day return policy for unused and unworn items.

  • Returns are not applicable on personalised jewellery, coins, utensils, and God idols unless defective.

  • Refunds are processed after product verification at our warehouse.

CONTACT INFORMATION

ERA JEWELLERS Website: www.erajewellers.com

Email: care@erajewellers.com